All our orders are made to be shipped immediately within the week. The designs of our products are tailored so that we can keep stock and have no turnover time.
We primarily do transactions through paypal.
Yes, just follow the instruction from the website and you can easily pay with PayPal or a credit card via PayPal. If you have a PayPal verified account this will make ordering go much smoother. If your account is not verified it may delay or terminate your order. If you have problems ordering paypal does provide a credit card option.
Yes, our enhancements are available to audiophiles worldwide.
Yes, you will get a tracking number for the your order.
Our shipping rates are as follows :
DHL ECOMMERCE
- Destination: Worldwide
- Transit time: 2-3 weeks
DHL EXPRESS
- Destination: Worldwide
- Cost: Displayed upon checkout
- Transit time: 1-6 working days
POS LAJU
- Malaysia
- Cost: Free Domestic Shipping
- Transit time: 3-4 working days
We typically package up all the orders that accumulate for the day that evening and then are shipped out within the week.
- Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 14 days of receiving your purchase.
- Please fill up our contact form to request a refund or exchange.
- Please specify your intentions for returns/exchanges/refunds with your return.